This includes a multi-language and multi-media capability and secure order/payment processing functionality. as well as a product management database and an online customer database.
CatGen interfaces directly to the website calling on the same product date. It can handly multiple catalogues as work in progress and requires very little operator training.
Includes the call centre interface and allows the systems customer database to become the master database. Real-time customer information and RFM analysis is available (including complete customer order history).
Handles stock ordering and supplier management. The system will predict optimal stock levels and generate automatic purchase orders. This module is essential for generating business critical margin reports.
Handles true bar code scanning point-of-sale operations together with the customer collection system (as operated by Toolstation). Offline running and automatic re-synchronisation are also included.
This is the biggest and most complex module. The system includes multiple warehouse operation, together with bulk storage, pick-face management and replenishment. There are a number of carrier modules which produce parcel labels and interface directly with carriers.
Each of the features of the system can be tailored to the requirement of each individual customer.